crisis numbers

The resources below are those we have come across that MAY! prove helpful to you. Please understand, we ARE NOT recommending or endorsing any of them. It is up to you to determine if they offer something you need and whether or not they are appropriate for your situation. 

What is a TTY number? These numbers are for use with TTY phones (known as Text Telephones); this is a special device allowing people who are deaf, hard of hearing, or speech-impaired, to use the telephone to communica  te by typing messages back and forth.

 

 

CHILD ABUSE

Child Abuse Hotlines / State-by-State
Phone: 800 25ABUSE  (800.252.2873)
Click here for a state-by-state listing of child abuse hotlines.
PEOPLE THEY HELP: those who want to report abuse
Hours of Operation: 24/7

Childhelp®
Phone: 800.4.A.CHILD (800.422.4453)
website: www.childhelp.org
PEOPLE THEY HELP: child abuse victims, parents, concerned individual
Hours of Operation: 24/7

 

CHILD SEXUAL ABUSE

Darkness to LightPhone: 866.FOR.LIGHT (866.367.5444)
website: www.d2l.org
PEOPLE THEY HELP: children and adults needing local information or resources about sexual abuse

emergency services MASS

This is a Resource Guide to Emergency Services in Massachusetts

 

FAMILY VIOLENCE

National Domestic Violence Hotline (English - Español - 170 languages)
Phone: 800.799.SAFE (800.799.7233)
TTY: 800.787.3224
website: www.thehotline.org
PEOPLE THEY HELP: children, parents, friends, offenders
Hours of Operation: 24/7

 

ELDER ABUSE

 

Elder Abuse Hotlines
Phone: Click here for a listing of Elder Abuse Hotlines by state
PEOPLE THEY HELP: anyone who suspects or wants to report elder abuse, neglect or exploitation

HELP FOR PARENTS

National Parent Helpline®
Phone: 855.4APARENT (855.427.2736) (available 10 a.m. to 7 p.m., PST, weekdays)
website: www.nationalparenthelpline.org
PEOPLE THEY HELP: parents and caregivers needing emotional support and links to resources

HUMAN TRAFFICKING

National Human Trafficking Hotline
Phone: 888.373.7888
TTY: 202.657.4006 or short code: BE FREE (233 733)
Website: traffickingresourcecenter.org
PEOPLE THEY HELP: victims of human trafficking and those reporting potential trafficking situations
Hours of Operation: 24/7

MENTAL ILLNESS

National Alliance on Mental Illness  (English & Español)
Phone: 800.950.NAMI (800.950.6264) (available 10 a.m. to 6 p.m., ET, weekdays)
website: www.nami.org
PEOPLE THEY HELP: individuals, families, professionals

MISSING/ABDUCTED CHILDREN

Child Find of America
Phone: 800.I.AM.LOST (800.426.5678)
website: www.childfindofamerica.org
PEOPLE THEY HELP: parents reporting lost or abducted children, including parental abductions
Hours of Operation: 9 am–5 pm M-F

Child Find of America—Mediation
Phone: 800.A.WAY.OUT (800.292.9688)
PEOPLE THEY HELP: parents (abduction, prevention, child custody issues)

National Center for Missing and Exploited Children
Phone: 800.THE.LOST (800.843.5678)
website: www.missingkids.com/home
TTY: 800.826.7653
PEOPLE THEY HELP: families and professionals (social services, law enforcement)
Hours of Operation: 24/7

POISON CONTROL

Poison Control
Phone: 800.222.1222
PEOPLE THEY HELP: those seeking information on harmful substances, routes to local control center
Hours of Operation: 24/7

RAPE/INCEST

Rape, Abuse and Incest National Network (RAINN)
Phone: 800.656.HOPE (800.656.4673)
website: www.rainn.org
PEOPLE THEY HELP: rape and incest victims, media, policymakers, concerned individuals
Hours of Operation: 24/7

SELF-HARM

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in emotional crisis, those with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

S.A.F.E. Alternatives
Phone: 800.DONTCUT (800-366.8288)  Leave a message and they will call you back for information/referrals.
Email: info@selfinjury.com
website: www.selfinjury.com
PEOPLE THEY HELP: those seeking information or referrals for treatment for breaking the vicious cycle of self-harm
 

SUBSTANCE ABUSE

Mabhaccess.com (the website of Massachusetts Behavorial Health Access) has an online tool for searching for beds/openings in the state of Massachusetts. Follow these instructions: 

  1.  Look at the home page and first determine whether you want to search the CBHI database (Children's Behavioral Health Initiative) or the Substance Use database;

  2.  Click on Login (top right) then click on either CBHI or Substance Use without entering any login information;

  3.  Enter the type of treatment, and geographical area you are looking for availability in.
     

National Alcoholism and Substance Abuse Information Center
Phone: 800.784.6776
website: www.addictioncareoptions.com
PEOPLE THEY HELP: families, professionals, media, policymakers, concerned individuals
Hours of Operation: 24/7
 

SAMHSA's National Helpline  (Substance Abuse Mental Health Services Administration)
Phone: 800.662.HELP  (800.662.4357)
website: www.samhsa.gov/find-help/national-helpline
PEOPLE THEY HELP: individuals and families (even with no health insurance) facing mental health and/or substance use disorders
Hours of Operation: 24/7

SUICIDE PREVENTION

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
Veterans Suicide Prevention: (800.273.TALK (8255) and press 1
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

Red Nacional de Prevencion del Suicidio 
Phone: 888.628.9454
website: prevenciondelsuicidio.org
PEOPLE THEY HELP: families, concerned individuals
Hours of Operation: 24/7

Girls & Boys Town National Hotline

Phone: 800.448.3000
Hearing Impaired: 1.800.448.1833 TTY
website: www.boystown.org/hotline
PEOPLE THEY HELP: families, parents, children
Hours of Operation: 24/7

Befrienders.org
website: befrienders.org
PEOPLE THEY HELP: individuals in crisis - their website can help you figure out who to contact to get help
Hours of Operation: 24/7

National Hopeline Network

Phone: 800.442.HOPE (4673)
www.Hopeline.com
www.IMALIVE.org online network; online chat available for crisis situations
PEOPLE THEY HELP: rape and incest victims, media, policymakers, concerned individuals
Hours of Operation: 24/7

Suicide Prevention Hotline
Phone: 800.827.7571
Deaf Hotline 800.799.4TTY
PEOPLE THEY HELP: those in crisis
Hours of Operation: 24/7

The Trevor Project
Phone: 866.488.7386 and Live Chat with the Trevor Project (Fridays 4pm-5pm EST)
website: www.thetrevorproject.org
PEOPLE THEY HELP: those who may be GLBTQ in crisis or feeling suicidal between the ages of 13-24
Hours of Operation: 24/7

Gay & Lesbian National Hotline 
Phone: 888.THE.GLNH (888.843.4564)
website: www.glbtnationalhelpcenter.org
PEOPLE THEY HELP: those in crisis and seeking information
Hours of Operation: M-F: 4pm-12 midnight (EST); Sat: 12-5pm (EST)

veterans

US Department of Veteran Affairs website: this is a search engine that allows you to find Substance Abuse programs for Veterans all over the USA.

Veterans' Crisis Hotline
Phone: 800.273.TALK (800.273.8255) press 1
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

YOUTH IN TROUBLE/RUNAWAYS

National Runaway Safeline
Phone: 800.RUNAWAY (800.786.2929)
PEOPLE THEY HELP: Runaway and homeless youth, families
Hours of Operation: 24/7

National Runaway Switchboard 
Phone: 800.621.4000
website: www.1800runaway.org
PEOPLE THEY HELP: Children wanting to return home to a parent or guardian (Greyhound ticket program) or find shelter
Hours of Operation: 24/7